Privacy Policy

Welcome to AceLeagues. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

1.1 Account Information

When you register, we collect your name, email address, mobile number, date of birth, and a secure password. We also verify your identity through government-issued ID for compliance with regulations.

1.2 Payment Details

For deposits and withdrawals, we collect payment account information such as UPI ID, bank details, or wallet identifiers. We do NOT store full card numbers—only tokenized references for recurring transactions.

1.3 Usage Data

We automatically gather data about your gameplay: tables joined, hands played, device type, IP address, geolocation (country-level), and engagement metrics (time spent, features used).

1.4 Communication Data

When you contact support or participate in live chat, we retain the content of your messages, timestamps, and chat transcripts for quality and training purposes.

2. How We Use Your Information

2.1 Service Provision

We use your data to create and manage your account, process transactions, deliver gameplay experiences, and ensure fair play through RNG validation.

2.2 Personalization & Recommendations

Your gameplay history allows us to recommend tournaments, bonus offers, and in-app notifications tailored to your interests and skill level.

2.3 Security & Fraud Prevention

We analyze patterns to detect fraud, collusion, or suspicious behavior. We also secure your account with two-factor authentication and encryption.

2.4 Legal Compliance & Dispute Resolution

We may use and retain data to comply with court orders, gaming regulations, and to resolve disputes or investigations.

3. Information Sharing

3.1 Third-Party Service Providers

We share data with trusted partners who perform services on our behalf: payment processors, customer support platforms, analytics providers, and email delivery services.

3.2 Regulatory Authorities

When required by law or to protect our rights, we may disclose your information to law enforcement, tax authorities, or gaming commissions.

3.3 Business Transfers

If AceLeagues merges, sells assets, or reorganizes, user data may be transferred to the new entity, subject to this Privacy Policy.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to remember your preferences, recognize returning devices, and analyze site traffic.

4.1 Managing Cookies

You can disable cookies via your browser settings, but some features (auto-login, personalized prompts) may not function correctly.

5. Data Retention

We retain your personal and transactional data as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

6.1 Access & Portability

You can request a copy of your personal data in a structured, machine-readable format.

6.2 Correction & Deletion

You have the right to update or delete inaccurate information or request account closure at any time.

6.3 Objection & Restriction

Under certain conditions, you may object to or request restriction of data processing.

7. Security Measures

We implement industry-standard encryption (AES-256), secure authentication, periodic security audits, and strict access controls to safeguard your data.

8. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top reflects the effective date. Continued use after changes implies acceptance.